Your Questions, Answered

  • A pet concierge is a specialized, high-end pet care provider offering personalized, in-home services designed to reduce stress for pets and owners. We provide tailored care—such as specialized feeding, medication administration, and pet taxi services—serving as a premium alternative to traditional boarding by keeping pets in their comfortable home environment. 

  • Our meet and greets are free! If you book a walk, the meet and greet is built into the appointment time. We can also book the meet and greet separately from the walk/sit.

  • We prefer that pet parents be present for the meet-and-greet.


  • At this time, we only offer boarding for subscribers. This ensures we have an established relationship with the fur baby and parent. 

    We encourage pet parents to do sittings to ensure the fur baby is most comfortable. Fur babies love routine, and we want to ensure they're happy and healthy in their own environment. 

  • We handle everything pet-related for your event. Have a grooming appointment before a family photo shoot? We'll pick up your pet, transport them to and from the groomer, get them "dressed" for the occasion, and tend to them during the event. After the event, we'll transport your pet to a designated location, i.e., home or hotel.


  • A required initial consultation is used to meet your pet, understand their personality, and document care instructions, typically at least two days before service.


  • Yes, we are bonded and insured to protect you and your pets in case of incidents.



  •  If a pet becomes ill, you will be contacted immediately. Your fur baby will be taken to your preferred vet, or to an emergency clinic, with emergency instructions pre-arranged.


  • House keys provided by clients are secured in a safe until the day of service.


  • Yes, we offer secure transportation for pets to and from vet appointments, groomers, or even airport pickup/drop off.


  • Yes, and we customize the care routine based on the specific, unique needs of each pet, including senior pets or nervous rescues.


  • No same-day booking fees, boarding option, and opportunities for walks after hours. For peace of mind, you can text us anytime to schedule your walks. 5% off on walks.

    I want a subscription, but you don't have one that meets my needs.

    We can build you a subscription to meet your needs.

  • Unfortunately not.

    Contact us to discuss options.


  • Yes! Don't hesitate to get in touch with us for a consultation. The cost of the consultation is $50 and is credited to you once you sign up for the service.